The best way to get support for most issues and questions is by emailing our support team at support@neokernel.com and our staff will contact you at the email address you provide.

Our sales team will provide customized support and SLA contracts if you need them, and our personnel are available for on-site installation, training, consulting, and trouble shooting services.

Frequently Asked Questions

Contact Technical Support

If the minimum requirements are not met, the Neokernel will not install completely. Please note that Windows 95 is not supported.

Supported Operating Systems

Windows Embedded Standard

Windows XP Embedded

Windows 7

Windows Vista

Windows Server 2003

Windows XP (Home or Professional)

Windows 2000 (Professional, Server, or Advanced Server) with the latest Windows service pack and critical updates available from the Microsoft Security Web site (www.microsoft.com/security).

Windows Millennium Edition (Windows Me)

Windows 98 and 98SE

Windows NT 4 (Workstation or Server) with Service Pack 6a

UNIX computers running Mono

Minium Hardware Requirements

CPU: Pentium 90 MHz

RAM: 32 MB ...Or the minimum CPU required to run the operating system, whichever is higher.

Recommended Hardware

CPU: Pentium 133 MHz or faster

RAM: 96MB or higher